Which of the following is true of nonrepetitive selling?
A. It is not considered useful for selling products such as encyclopedias.
B. It does not involve selling products at a customer's home, unlike repetitive person-to-person selling.
C. It is considered to be an indirect sales technique.
D. It involves selling products at a customer's workplace.
E. It is synonymous with ambient selling.
Answer: D
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A(n) ________ sample is any other allocation that would occur if we based our sample size per stratum not on its proportionate share of the population but on its variance as per our sample size formula
A) unequal B) proportionate C) disproportionate D) restrictive E) variable
The prospect says, "I like your company's accounting software package, but our employees just don't have the time to learn a new system." This is an example of a ________ objection.
A. conditional B. product C. stalling D. source E. dodging
Which of the following modes of transport is likely to be used for transporting low-value bulk commodities such as petroleum, grain, coal, and chemicals by inland waterways?
A. barges B. small boats C. large ships D. yachts
Why is it most likely important to maintain this guest's satisfaction with the hotel and the front desk clerk?
A) The guest is visiting the ReView Hotel during the off season and is paying a below average rate for the room. B) The guest is already satisfied with the wireless service, so her cluster of satisfactions will be maintained if she is also satisfied with the hotel and the front desk clerk. C) The guest's membership in the hotel's rewards club indicates a previous level of satisfaction that should be maintained by the front desk clerk to ensure customer loyalty. D) The hotel maintains exclusivity through various pricing levels and room features. E) The clerk is the only employee of the hotel with whom the guest will have contact.