The study conducted by Chongxin Yu and Stephen J. Frenkel of the University of New South Wales suggested that managers should engage in supportive behaviors that encourage employees to feel connected to their peers and to anticipate the possibility of a successful career path in the organization in order to
a. Inspire more social behaviors in the workplace
b. Facilitate more top-down leadership in the workplace
c. Foster less autocratic leadership in the workplace
d. Facilitate more creativity in the workplace
d. Facilitate more creativity in the workplace
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A properly designed and administered structured interview ensures that the questions are ______.
a. asked of some, but not all candidates b. job related c. scored using weighted averages d. evaluating and employees potential, not their past experience
Which type of sales presentation is built around a standard set of steps and tends to ignore the unique needs of each customer?
A) persuasive B) reminder C) informative D) consultative E) canned
Alice is a secretary in your department. Alice is also a member of the American Guild of Organists. Alice has been placed in charge of the Guild's national convention. Each time you pass by Alice's desk or go to her to have some work done, you notice she is on the phone discussing or working on the convention. Alice's work on the convention during work hours is an ethical violation
Indicate whether the statement is true or false
In determining negligence, the law applies a reasonable-person standard, which requires a person to use extra- ordinary care in their actions
a. True b. False Indicate whether the statement is true or false