The following are keys to good public relations EXCEPT ______ .
A. transparency
B. craft the best possible message
C. hide information as much as possible
D. understand your audience
C. hide information as much as possible
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What is the difference between hearing and listening?
What will be an ideal response?
What two places should you be sure to include source
citations? What will be an ideal response?
While Samantha, a manager at Organization ABC, was on a business trip out of state, she sent a number of her employees email. She sent Dawn an email concerning Dawn's poor performance on the job and the possibility that she might be fired
Why might this action be a poor reflection on Samantha's communication skills as a manager? A. Samantha should never fire anyone. B. Using email as the channel of communication was inappropriate because it is too impersonal and does not allow for immediate feedback on such an important issue. C. Samantha probably does not understand what kinds of limitations her employees face because she is not a direct participant in her subordinates work. D. Email should not be used within an organization for anything besides personal use.
In describing how she sees her work as a team leader, Janet says that her goal is to help members reach their goals and accomplish objectives that advance them. Janet is expressing which orientation to power?
A) power to B) power over C) power for D) derived power E) earned authority