What should you do before a fight?
A) Recall past events in which you have been treated unfairly by the other person.
B) Bring in additional people on your side.
C) Be sure you are each ready to deal with the conflict.
D) Remind yourself how angry you are at the other person.
Answer: C
You might also like to view...
What are the two dimensions on the conflict grid discussed in Chapter 11?
a. concern for task and concern for relationships b. concern for people and concern for production c. concern for others' goals and concern for personal goals d. concern for personal goals and concern for organizational goals
In most public situations, we expect people we don't know to stand at least four feet away from us
Indicate whether this statement is true or false.
According to Rokeach, ______________ values can be described as desirable behaviors or modes of conduct that are related to and influence goal-oriented values
Fill in the blank with correct word
____________________ is the understandings about identity and codes of thought and action shared by members of an organization
Fill in the blank(s) with correct word