What should you do before a fight?

A) Recall past events in which you have been treated unfairly by the other person.
B) Bring in additional people on your side.
C) Be sure you are each ready to deal with the conflict.
D) Remind yourself how angry you are at the other person.


Answer: C

Communication & Mass Media

You might also like to view...

According to Rokeach, ______________ values can be described as desirable behaviors or modes of conduct that are related to and influence goal-oriented values

Fill in the blank with correct word

Communication & Mass Media

____________________ is the understandings about identity and codes of thought and action shared by members of an organization

Fill in the blank(s) with correct word

Communication & Mass Media

What are the two dimensions on the conflict grid discussed in Chapter 11?

a. concern for task and concern for relationships b. concern for people and concern for production c. concern for others' goals and concern for personal goals d. concern for personal goals and concern for organizational goals

Communication & Mass Media

In most public situations, we expect people we don't know to stand at least four feet away from us

Indicate whether this statement is true or false.

Communication & Mass Media