In group, Rosario talks about how stressful and important her job is. Debbie comments that Rosario seems to think she is "better than the rest of us."
Another member rushes to defend Rosario and says she does not understand why everyone wants to "tear Rosario apart." This dynamic illustrates what phenomenon?
A) Content communication
B) Group process
C) Transference
D) Countertransference
Ans: B
Feedback:
Content and process are important concepts of group communication. What is being said during discussion is the content. How the group handles its communication is process. Who talks to whom, what is said, and what is left unspoken are examples of process. Transference and countertransference involve client–nurse dynamics.
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