Ben has received many awards for his strong technical skills. Because of this, he was promoted to team leader, which demanded he take leadership responsibilities
Ben was often uncomfortable with the position, however, and disliked his new responsibilities. Hence, Ben let his fellow members pick up working on the tasks they liked without keeping track of the schedules and deliverables. This affected team performance negatively under Ben's leadership.
In this scenario, what kind of management did Ben follow, and why?
a) Impoverished management; because he believed that there was no requirement for a manager if everyone in the team did their work properl
b) Middle-of-the-road management; because he was sandwiched between the pressures by the team members and the top management
c) Country club management; because he wanted to be liked by the team members and have a team where everyone would feel supported
d) Task management; because he was concerned with the goal of the team
A
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Mary wants to keep an online journal, where she may write commentary, descriptions of events, and even post material like graphics or video. Mary should start a _____
a. blog b. wiki c. instant message d. text message
When you're presenting an extemporaneous speech, you should
A) not use any speaking notes. B) wing it, so your speech will sound natural. C) write out every word of your speech and practice until you know it by heart. D) write out the key phrases you want to cover and glance at these notes occasionally to be sure you keep on topic. E) create a highly detailed PowerPoint presentation that you can read from as you give your speech.
The ____________________ outline is used to trigger the speaker's memory during the delivery
Fill in the blank(s) with correct word
As your textbook explains, ethnocentrism means
A. agreeing with the values and practices of other groups and cultures. B. recognizing that listeners are interested in how a topic relates to them. C. insisting that listeners share a speaker's frame of reference. D. showing respect to other groups and cultures. E. believing one's own group or culture is superior to all other groups or cultures.