During Lewin's refreezing stage, managers should
A. make employees dissatisfied with the present way of doing things.
B. give employees the tools for change.
C. provide benchmarking results.
D. encourage and reinforce the desired change in the employees.
E. reduce the barriers to change.
D. encourage and reinforce the desired change in the employees.
Managers can assist in refreezing by encouraging employees to exhibit the new change and then, through additional coaching and modeling, by reinforcing the employees in the desired change.
You might also like to view...
The numbering scheme of a chart of accounts should contain no gaps
Indicate whether the statement is true or false
Comment on the tension between cost management and customer satisfaction management in a call center situation
What will be an ideal response?
Which of the following is correct under the Second Restatement with regard to actual notice to a third party of the termination of an agent's authority to act on behalf of the principal?
A) Publication in a newspaper of general circulation in the area is sufficient if the third party is one with whom the agent had previously dealt on credit. B) If notice is given by mail, it is effective as actual notice upon delivery to the third party. C) A personal telephone call to the third party will not suffice, because actual notice must be in writing. D) Actual notice is not required when the agent has been specially accredited to deal with the third party.
Operating cash flow per share is a much better predictor of company stability than earnings per
share. Indicate whether the statement is true or false