A user calls telling you the printer is prompting for "load legal" but the user has no interest in printing on legal paper. What should you do?
a. Show the user how to set the print job for letter paper
b. Direct the user to a true letter-sized printer on the network
c. Tell the user to load some legal paper anyway
d. Tell the user to restart the printer
Answer: a. Show the user how to set the print job for letter paper
Computer Science & Information Technology
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