Which of the following is NOT an OD strategy or technique used to help facilitate organizational change?
A) T-groups
B) Process consultation
C) Brainstorming
D) Survey feedback
C) Brainstorming
Business
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Describe the three primary group roles.
What will be an ideal response?
Business
Which type of general merchandise retailer is most prone to have limited customer services and an austere store environment?
a. specialty store b. department store c. off-price chain d. conventional supermarket
Business
A customer contact center is responsible for?
a. Integrating all methods that a customer can use to contact a business b. Reaching out to customers by telephone c. Administering customer satisfaction surveys d. Responding to customer complaints
Business
What is a guideline/caution when working with Americans on projects?
Fill in the blank(s) with the appropriate word(s).
Business