Use the information in Figure K.2. Which pair of departments has the greatest weighted-distance score?

A) 1 & 2
B) 1 & 3
C) 1 & 4
D) 2 & 3


C

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Answer the following statements true (T) or false (F)

1. An order-taker who has a thick accent, and someone who speaks too fast at a fast-food drive-through, are examples of communication barriers. 2. When a supervisor is afraid to voice an idea because she fears criticism, the result is a receiver barrier. 3. One of the ways to improve communication is to avoid animation. 4. Formal channels of communication are typically faster than the grapevine.

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Stephanie and Mallory are working to identify the work performed and the working conditions for each job within Acme Global. Their final product contains duties, responsibilities, skills, knowledge required, outcomes, and working conditions for each job. The process they are completing is ______.

A. job design B. job analysis C. job specification D. HR forecasting

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How can a writer introduce cited material by explicitly referring to the source within the text?

A) Insert a text reference B) Use APA citations C) Summarize D) Paraphrase E) Include a bibliography

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Due to budget cuts, Alec has been asked by his senior managers to lay off three people. Which form of communication should Alec use with those three people?

a. written channel by making a presentation to each individual b. written channels by sending an e-mail to all involved c. oral channels d. a combined channel by talking to everyone and then sending out a memo

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