Why are ethics important for leaders and what are characteristics of ethical leaders?
What will be an ideal response?
Leaders are in a position of influence, and therefore they impact people's decisions and lives. Four characteristics of ethical leaders include being honest, making decisions based on fairness and justice, respecting others, and building communities.
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Good listening skills involve all of the following except (the) ________
A) mind B) eyes C) ears D) preconceived notions
Which of the following is a leading question?
a. "George, tell me more about those reports." b. "What is your attitude on cost accounting?" c. "You believe this new policy is inappropriate, don't you?" d. "Do you mean this fiscal year or last?"
When you must deny a customer something they have requested, the best way to do it is to:
A. Be very direct. Do not pad the "no" with forgiving explanations. B. Be empathetic. Make sure they understand that you regret having to say "no." C. Avoid giving an answer. If you can put it off long enough, they will forget. D. Offer all the reasons for why giving them what they want is a poor choice for both the customer and the organization.
Explain why researchers should examine their data for its normal or skewed characteristics.
What will be an ideal response?