______ can be extremely valuable in helping to rebuild trust.
A. Community relations
B. Branding
C. Public relations
D. Marketing
A. Community relations
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Which conflict style would you be using if you said, "I see your point of view. Let's do it your way"?
a. collaborating b. accommodating c. avoiding d. competing
The phrase “PR spin” implies that PR communication is intended for which purpose?
a. manipulating the public b. implementing a strategy c. developing relationships d. advertising a product
Verbal aggressiveness is __________
a) a constructive conflict management strategy b) synonymous with argumentativeness c) a conflict management strategy that may include inflicting psychological pain d) a confirming conflict management strategy
The audience gets different meanings from the speaker due to changes in his _____, most obviously at the end of a question, but also when emphasizing a certain word in a sentence
a. pitch b. speed c. rate d. volume