Jaylen, Tony's sales manager, points out to him that his last shopper in the housewares department didn't seem interested or involved as he explained the new food processor to her. Jaylen suggests that Tony use a(n) ____ as part of his presentation next time.
A. video
B. information pamphlet
C. demonstration
D. trial close
E. overcoming objections approach
Answer: C
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In which stage of the cycle of abuse would expect Bruno to feel sorry that he had abused Inez and to promise to make it up to her, even promising that it will never happen again?
A. first B. second C. third D. fourth
List the cost-volume-profit (CVP) assumptions.
What will be an ideal response?
Supervisors expect employees to accept change as the norm and be open to upgrading their skills
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. When a unionized company decides to relocate its operations to a nonunion site as a way of dealing with competitive pressures, it is called an "escape" strategy. 2. A forcing strategy is one in which the union and employees are pressured to accept the changes management wishes to implement in response to competitive pressures. 3. When management seeks to create a cooperative labor-management relationship in response to competitive pressures, it is known as a "co-opting strategy." 4. A formal initiative in which workers and union leaders are full business partners in organizational decision making is called a "social partnership" or "social compact." 5. Labor-management partnerships have been shown to be effective in creating better labor-management relations, reducing workplace disputes, and improving performance.