An older adult client who is scheduled for a computed tomography (CT) scan of her abdomen has admitted to the nursing student that she is deeply fearful of having this test because of her fear of pain. Which response demonstrates a communication block?
A) ìWhat part of having a CT scan makes you most fearful?î
B) ìYou'll find that there's actually no pain involved with this test.î
C) ìThere, there. You have nothing to be afraid of.î
D) ìIt can be frightening to undergo medical tests.î
Ans: C
Feedback:
Saying, ìThere, there. You have nothing to be afraid ofî downplays the client's concerns and has a condescending tone. Asking about the client's specific fears, empathizing, and providing relevant explanations are different approaches that can be conducive to therapeutic communication.
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