Answer the following statements true (T) or false (F)
1. The quality of external change agents determines the success of change projects
2. Characteristics of a strong change team member are often contradictory.
3. It is usually not necessary for change teams to be highly cohesive.
4. Change initiative is really best used and practiced by people with formal power.
1. False
2. True
3. True
4. False
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Which of the following practices should interviewers avoid?
a. Taking detailed notes. b. Taping the interview with permission. c. Maintaining eye contact. d. Documenting the results.
An adjustment message granting a claim should be arranged using the direct pattern
Indicate whether the statement is true or false
The medical services department of Fischer Company budgeted $25 of variable medical expenses per employee for May, based on 2,000 employees in operating departments. During May an average of 1,980 employees were employed in operating departments. Actual variable medical expenses totaled $50,700 for the month. How much variable medical expenses should be charged to operating departments at the end of May for performance evaluation purposes?
A. $49,500 B. $51,212 C. $50,700 D. $50,000
One characteristic of a well-designed service system is that it is cost-effective.
Answer the following statement true (T) or false (F)