Which of the following statements about the operations function is NOT correct?
A) Inputs to operations can take many different forms.
B) Nearly all operations activities require coordination with other business functions.
C) The outputs of an operations function are always tangible.
D) Operations management activities are information and decision intensive.
Answer: C
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One Fortune article states that "vision should describe what's happening to the world you compete in and what you want to do about it" and
A. "it should help reduce competition." B. "it should guarantee organizational success" C. "it should guide decisions." D. "it should improve employee morale." E. "it should reduce the glass ceiling."
Bubbly Splash is a major beverage outlet in Seattle. The management takes special care in resolving customers' grievances as it knows that approximately 40 percent of its consumers have been buying its beverages without considering alternative drinks for the last ten years. Identify the loyalty shown by its customers.
A. Vendor loyalty B. Attitudinal loyalty C. Behavioral loyalty D. Inertia loyalty E. Partial loyalty
Marketers have little information about how consumption patterns vary across and within countries
Indicate whether the statement is true or false
Management fraud is regarded as more serious than employee fraud. Three special characteristics have been discussed for management fraud. What are they? Explain