The most important step in developing an action plan to conquer speech anxiety is

a. to commit to the goal.
b. to learn the techniques.
c. to follow a schedule to practice the techniques.
d. to participate in public communication.
e. to use all of the above.


E

Communication & Mass Media

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Generally, people use facial management techniques to

A) enable them to express feelings while achieving desired effects. B) show how they really feel about others. C) establish territorial boundaries. D) distance themselves from others.

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A(n) __________ leader is one who, through communication within a group, emerges as the

leader of the group. a. energetic b. assigned c. assumed d. organized e. productive

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Agenda-setters _______________ media coverage, and gatekeepers _______________ media coverage

a) produce … syndicate b) buy … sell c) influence … control d) narrowcast … copyright

Communication & Mass Media

To gain awareness athletes must totally focus their attention:

a. on the task (page 179 left) b. on success c. on the outcome d. on mistakes

Communication & Mass Media