Setting standard costs is a function of the company's production department and does not require input from other departments
Indicate whether the statement is true or false
FALSE
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When a company that uses social media runs a contest online, it will measure its effectiveness in a variety of ways. One such measure is the conversion rate. The conversion rate for the contest promotion would be
A. the number of people who share the contest on their social media site. B. the percentage of fans who like the contest. C. the number of people who comment on the contest. D. the number of people who recommend the contest to others. E. the percentage of visitors who enter the contest.
Simone called the Puppy Heaven Kennel to reserve a kennel for her German shepherd while she went on vacation. In terms of the service blueprint, Simone's telephone call is an example of a(n):
A. Customer action B. Onstage contact employee action C. Audience action D. Support process E. Backstage contact employee action
Which of the following is a measure for discouraging theft for a retail store that accepts cash receipts over the counter?
A) A receipt is issued for each transaction to ensure that each sale is recorded. B) At the end of the day, the sales clerk proves the cash by comparing the cash in the drawer against the machine's record of cash sales. C) The sales clerk uses the machine tape to record the journal entry for cash receipts and sales revenue. D) The store clerk deposits the cash in the bank.
________ is the first step in developing a multi-item scale. ________ is the last step
A) Generate an initial pool of items; Prepare the final scale B) Develop a theory; Prepare a final scale C) Develop a theory; Develop a purified scale D) Generate an initial pool of items; Develop a purified scale