Which of the following is an example of a networking note?
a. a note expressing appreciation to a coworker
b. a note thanking a customer for their business
c. a note offering new products and services to a community
d. a note reminding an employer about your interview and qualifications
d. a note reminding an employer about your interview and qualifications
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______ power derives from one's personal attraction.
A. Legitimate B. Reward C. Referent D. Coercive E. Personalized
Apology strategies are most often used in situations in which:
A) the violation was a major situation affecting a large number of people B) the violation was minor or the company cannot escape being found guilty C) an individual within the company has acted inappropriately, but the company itself has not D) legal charges have been filed against the company or someone in the company
Example of a "brand symbol" includes all of the following except:
A) date of manufacture on Coca-Cola cans. B) the wave that appears on red Coke cans and bottle labels. C) non-word marks such as the Nike swoosh. D) three-pronged Mercedes star. E) McDonald's golden arches.
The formula for the variance of the duration of an activity is ______.
A. the square root of [1/6(b – a)] B. [1/6(a – b)] raised to the power of 2 C. [1/6(b – a)] raised to the power of 2 D. the square root of [1/6(a – b)]