In order to streamline support, today's service desks typically provide one channel for customers to request service.
Answer the following statement true (T) or false (F)
False
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Which survey question will generate the most appropriate data for the rubric?
You want to use the following rubric to evaluate the effectiveness of the training program on using a new software program. ? Excellent: Since training, 90% or more people have completed a project by using the new software. ? Average: Since training, 80–89% of people have completed a project by using the new software. ? Poor: Since training, 79% or less people have completed a project by using the new software. a. How satisfied are you with the new software? ___ Very dissatisfied ___ Somewhat dissatisfied ___ Somewhat satisfied ___ Very satisfied b. How often do you use the new software? ___ Never ___ Sometimes ___ Often ___ Always c. I have used the new software to complete a project. ___ Strongly disagree ___ Somewhat disagree ___ Neutral ___ Somewhat agree ___ Strongly agree d. Have you used the new software to complete a project? ___ Yes ___ No
How would a key accounts sales force organization benefit Reliable Tool?
A) It would increase the amount of travel required of each Reliable Tool salesperson. B) It would enable Reliable Tool salespeople to build close relationships with clients. C) It would help Reliable Tool salespeople become experts on the specific parts they sell. D) It would allow Reliable Tool management to better supervise and evaluate its salespeople. E) It would eliminate the need for inside salespeople at Reliable Tool.
Name three of the five items you need to have a successful planning session for your next week.
What will be an ideal response?
The amount in excess of par value that a company must pay when it repurchases a security is known as the _____.
A. call premium B. preemptive price C. cumulative dividend D. participating dividend E. growth stock