Which of the following is an indicator to help cue the mediator when it is time to move to agenda setting?
A. Parties call each other names.
B. Parties begin to repeat themselves.
C. Parties ask the mediator for advice.
D. Parties remain silent.
B. Parties begin to repeat themselves.
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In dealing with the public in a conflict, public relations professionals should
A) recognize them as a legitimate partner in the process. B) stamp out negative opinion before it gets started. C) do nothing; public opinion has already been formed. D) Remember that the news media comes first. E) minimize risk above all.
The partitioning method is generally better for persuasive speeches, and the unfolding method is generally better for informative speeches
A. True B. False
Navajo is in a small group working on a project for his literature class. No one is willing to offer ideas, as the group members don't know one other, and Navajo suspects that they are afraid of being ridiculed. Because ________ allows members to generate ideas on a master list before any are debated, Navajo thinks that this might be the best way for his group to generate ideas.
A. the nominal group technique B. consensus C. brainstorming D. ideawriting
Sometimes using the passive voice, rather than the active voice, can be more diplomatic
Indicate whether the statement is true or false