Sharelle's speech about reducing juvenile delinquency was very convincing. She clearly defined the problem and proved that volunteering at a youth agency can have an impact. One audience member, Harlan, agreed that volunteering was a great solution, but he did not see the need to donate his own time to the cause. Harlan was resisting persuasion by __________.

A. dismissal
B. denial
C. belittling the source
D. selective listening


Answer: A

Communication & Mass Media

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