This stage of the innovation process involves a lot of frustration and uncertainty as the adopter has to figure out how this innovation works.

A. persuasion
B. decision
C. implementation
D. confirmation


C. implementation

Communication & Mass Media

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Teams need to agree before they start, both on what areas each member will research and on criteria for recording and presenting it to the team

Indicate whether the statement is true or false

Communication & Mass Media

People are more likely to correct a nonverbal rule violation by using verbal communication

Indicate whether the statement is true or false

Communication & Mass Media

Speakers should only use previews at the beginning of their speeches

Indicate whether the statement is true or false

Communication & Mass Media

Which group of employees are more likely to be considered for in-group status in an organization?

a) Part-time employees b) Employees waiting for another job in another company. c) Full-time female employees. d) Full-time male employees.

Communication & Mass Media