What is the primary difference between contact management and opportunity management?

A. Contact management deals with new customers; opportunity management deals with existing customers
B. Contact management deals with existing customers; opportunity management deals with existing customers
C. Contact management deals with new customers; opportunity management deals with new customers
D. Contact management deals with existing customers; opportunity management deals with new customers


D. Contact management deals with existing customers; opportunity management deals with new customers

Business

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Under Common Law, liability concepts are developed through court decisions based on negligence, gross negligence, or fraud

a. True b. False Indicate whether the statement is true or false

Business

In an ideal situation, the waste of one firm becomes the resource of another, and such synergies can create eco-industrial parks. This principle is often referred to as:

A. biomimicry. B. eco-efficiency. C. bioinspiration. D. open-loop production.

Business

The undifferentiated selling approach is used by the salesperson when:

A. accounts have different needs and characteristics. B. accounts in a market are similar. C. the product line is varied with unique uses. D. customers are primarily heterogeneous. E. major distinctions exist in a geographic region.

Business

McAlister Company is operating at capacity and desires to add a new service to its rapidly expanding business. The service should be added as long as service revenues exceed:

A. variable costs. B. the sum of variable costs, fixed costs, and any related opportunity costs. C. the sum of variable costs and any related opportunity costs. D. fixed costs. E. the sum of variable costs and fixed costs.

Business