Some young people in non-Western cultures that practice arranged marriage approve of the custom and believe their parents will do a better job of choosing spouses for them than they would do themselves. Some Westerners are astonished by this because they believe choosing one’s own partner is a universal human right. This is an example of ______.
a. culture shock
b. culture clash
c. cultural imperialism
d. cultural expectation
b. culture clash
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In the goal-setting phase, public relations practitioners are cautioned about which one of the following?
a. requesting budgets that appear unrealistic b. assigning inadequately skilled staff to specific projects c. attempting too many strategies and tactics d. requiring organizational leadership to do too much in a campaign
Effective patient–provider relationships can enhance feelings of patient ______, which is a consequence of better communication taking place at various points throughout care.
What will be an ideal response?
Mindful listeners focus on __________.
A. the thesis and main ideas B. the interesting stories in a speech C. the speaker's delivery D. the introduction and conclusion
Messages to immediate supervisors, higher-level personnel, and your college president are considered ________ communication.
A. downward B. upward C. bureaucratic D. straightforward