People who are quick to anger are often told to take a deep breath and count to 10 before responding to situations that make them mad. Identify the emotional communication skill that is most likely to be used during this quick time-out.

What will be an ideal response?


It’s most likely for a person to acknowledge his or her feelings during this short time.

Communication & Mass Media

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Shonda and Sheri consider themselves friends. As coworkers, they often go to lunch but don't support each other much outside of the office. Shonda and Sheri have a friendship of __________.

A. association B. reciprocity C. receptivity D. loyalty

Communication & Mass Media

Editorial cartoons are generally given a lot of protection from libel for which of the following reasons?

A. Many attorneys and judges enjoy reading them. B. They rarely express anything derogatory about a public figure. C. Their writers are typically quite cautious about checking their facts. D. They are considered a statement of opinion, neither true nor false.

Communication & Mass Media

Regardless of the venue, occasion or audience, the rhetorical conventions will be the same

Indicate whether the statement is true or false

Communication & Mass Media

Instead of sharing information and guiding decisions, ________ speeches strengthen the bonds

between speaker and listeners. Fill in the blanks with correct word

Communication & Mass Media