Answer the following statements true (T) or false (F)

1. The Hawthorne plant experiments indicated that worker performance was not influenced by the attention of supervisors.
2. Maslow’s hierarchy of needs shows human needs can move from higher to lower levels of need.
3. The Myers–Briggs indicator provides individuals with insights about their own preferences.
4. Generation Y individuals were influenced by the civil rights movement.
5. One way to effectively manage volunteers is to be aware of what motivates them.


1. False
2. True
3. True
4. False
5. True

Business

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An auditor wishes to perform tests of controls on an entity's cash disbursements procedures. If the control activities leave no audit trail of documentary evidence, the auditor most likely will test the procedures by:

A. confirmation and observation. B. inquiry and analytical procedures. C. observation and inquiry. D. analytical procedures and confirmation.

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Of the three different strategic approaches to negotiation (interests, rights, and power), negotiators focus on ________ when they use threats or other means to try to coerce the other party into making concessions.

Fill in the blank(s) with the appropriate word(s).

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Talking with my boss about ways to reduce costs ____ do no good

A) won't B) will C) will not

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The vice president of marketing of a software development company periodically develops a(n) ________, which includes marketing research data on the target market, marketing objectives such as "to increase new customers by 20 percent," and a list of who will be responsible for implementation.

A. marketing plan B. strategic plan C. marketing mix D. pricing strategy E. action plan

Business