Discuss the use of emoticons in business messages
Emoticons are a way to lighten the mood, add emotion, and compensate for lost nonverbal cues. Some communicators feel that emoticons are childish and inappropriate for serious email. They may also be confusing. Their use should be governed by the relationship with the receiver and the situation, and moderation is recommended.
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Each of the following documents is used in the control of cash receipts except:
a. Cash register tapes b. Check lists or prelists c. Canceled checks from customers d. Bank deposit slips
Rejecting cost-benefit analysis in setting standards is not the same as rejecting cost-effective strategies in implementing those standards.
Answer the following statement true (T) or false (F)
The local sandwich shop has always sold calorie-laden sandwiches and recently introduced six new sandwiches featuring vegetables and lower-calorie meats and cheeses to appeal to health-conscious customers. What strategy is the sandwich shop pursuing?
A. 80/20 rule B. tertiary target marketing C. one-to-one marketing D. repositioning E. concentration
Which of the following is NOT one of the degrees by which the structure of the organization can be described?
A. Culture B. Complexity C. Centralization D. Formalization