Which type of statistics is used by guestologists to identify how organizations can respond to guests needs, wants, capabilities, and expectations?

a. actuary
b. economic
c. regression
d. probabilistic


d. probabilistic

Business

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Putting your feelings aside to find a solution that satisfies both parties is considered which strategy for integrative bargaining?

A. separate the people from the problem B. focus on positions, not interests C. generate a variety of possibilities D. insist on some fair standard

Business

Explain the basic principle of the Loyalty Ladder

What will be an ideal response?

Business

Quality at the source is a philosophy whereby defects are caught and corrected where they are created

Indicate whether the statement is true or false

Business

A fee simple absolute is an estate or interest in land with no limits in terms of disposition or duration.

Answer the following statement true (T) or false (F)

Business