Which of the following steps of selling is performed right before demonstrating the capabilities of the firm and its products?

A. handling the indirect objections of customers
B. determining customers' needs and wants
C. recommending ways to satisfy customers' needs and wants
D. servicing the account
E. attempting to close the sale


Answer: C

Business

You might also like to view...

Writing an effective performance review requires

A) evaluating all employees consistently. B) knowing all employees will react negatively to criticism. C) following the job description. D) a focus on improvement, not on what the employee does well. E) a focus on what the employee does well, minimizing potential areas of improvement.

Business

If a firm utilizes debt financing, an X% decline in earnings before interest and taxes (EBIT) will result in a decline in earnings per share that is larger than X.

Answer the following statement true (T) or false (F)

Business

The purpose of a buffer statement in a negative message is to ________

A) ensure that the company avoids legal liability. B) reduce the reader's shock or pain related to the bad news. C) inform the reader of the reasons for the bad news. D) explain company policy regarding the bad-news message.

Business

Describe the standby arrangement facility provided by the IMF

What will be an ideal response?

Business