Review the conversion process BPMN activity diagram presented below. In the diagram, the symbol 
indicates which of the following?
A. Collapsed subprocess.
B. Gateway.
C. Exception event.
D. Activity loop.
Answer: C
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LYGY, Inc. is a corporation with a laid-back culture and a “loosey-goosey” approach to project management. When you told your client at LYGY that you were going to submit a SOW to get his signature, he was taken aback and asked what the main purpose of the SOW was. Select the one that best describes the main purpose of submitting a SOW to your client.
a. It is required by federal law to submit a SOW for an evaluation project if human subjects are involved. b. It explains the data collection methods to be used during the evaluation project. c. It describes the project objectives, timeline to be followed, and deliverables to be submitted. d. It works as a contract that will guarantee the completion of the project on time.
Which of the following economic benefits are associated with maintaining relationships with current customers?
A. Small increases in customer retention can translate into large increases in profits. B. Existing customers spend less money than new customers. C. Order processing costs are higher for current customers. D. All of these are benefits associated with maintaining customer relationships.
What does an organizational chart illustrate?
a. the number of positions in each department, chain of command, departmentalization, tasks for each job b. the level of management hierarchy, chain of command, departmentalization, the division and type of work c. the number of positions in each department, total number of employees in the company, chain of command, departmentalization d. the number of positions in each department, total number of employees in the company, chain of command, job description, job specification
What is any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission?
A. Spyware software B. Preventative security software C. Disk image software D. Crash-proof software