Which of the following is NOT cited in the book as one of the three reasons differences in perception occur?
A. present eating habits
B. present feelings and circumstances
C. past experience
D. identity factors
Answer: A
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Which example best describes the Systematic Desensitization technique for treating communication
apprehension? A. In order to reduce his communication apprehension, Bob replaced the thought, "I will forget my speech" with the thought, "I have rehearsed my speech every morning for the past week...I know it!" B. In order to reduce her communication apprehension, Natalie thinks imagines herself giving a perfect performance. C. In order to reduce his communication apprehension, Dan practices his speech with his instructor during office hours. D. In order to reduce her communication apprehension, Mary tenses and releases the muscles in her hands and feet 10 times before giving her speech.
What should you NOT do before giving a speech?
A) Eat and drink water. B) Practice and review. C) Drink lots of caffeine and eat sugar. D) Do breathing exercises.
When Ricco was speaking about the benefits of weight
training, he included the statements of his friend, Beau, who got into shape with the use of free weights. This is an example of __________ testimony. a. hypothetical b. statistical c. lay d. expert
Which of the five prerequisites for group decision making and problem solving requires a collective group process that calls for thoughtful arguments, critical listening, and civility?
a) A Clear goal b) Quality Content c) Structured Procedures d) Commitment to Deliberation e) Collaborative Communication Climate