A nurse manager is educating unit staff on cultural competence. The manager knows that the teaching has been effective when one of the staff members states that cultural competence is (Select all that apply.)
a. "not important in health care.".
b. "accepting and respecting cultural differ-ences.".
c. "demonstrating knowledge of the patient's culture.".
d. "demonstrating an understanding of the patient's culture.".
e. "adapting care to be congruent with the patient's culture.".
B, C, D, E
Purnell and Paulanka (2009) define cultural competence as accepting and respecting cultural dif-ferences, demonstrating knowledge of the patient's culture, demonstrating an understanding of the patient's culture, and adapting care to be congruent with the patient's culture.
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