The three techniques of active listening are ________, ________, and ________

Fill in the blank with correct word


paraphrase the speaker's thoughts; express understanding of the speaker's feelings; ask
questions

Communication & Mass Media

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Jacobs, an FMCG company, is engaged in the manufacturing and marketing of snack foods and beverage products. Thus, the research and development team begins a content analysis to study the media coverage given to its competitors

They want to analyze the competitors' marketing strategies, strengths, and weaknesses. What type of research is illustrated by this content analysis? a) Qualitative b) Quantitative c) Primary d) Secondary

Communication & Mass Media

Conflict in Cecil and Leslie's relationship is lessened by the fact that each concedes decisions to the other in certain areas of expertise. Such a relationship is said to exhibit which of the following?

a. monopoly pattern b. unbalanced split pattern c. balanced split pattern d. equity pattern

Communication & Mass Media

Describe three of the four practice "pitfalls" speakers should avoid.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

All of the following are general goals of effective persuasive speaking EXCEPT

A) to motivate to action. B) to entertain. C) to strengthen or weaken attitudes, beliefs, or values. D) to change attitudes, beliefs, or values.

Communication & Mass Media