The human resource manager understands that an example of a quality performance outcome measure involves which of the following?
a. Patient satisfaction c. Staff satisfaction
b. Return on assets (ROI) d. Organizational climate
C
An outcome for a quality performance measure related to human resources is staff satisfaction. Patient
satisfaction is a clinical care outcome, and return on assets (ROI) is a financial management outcome.
The organizational climate is a human resource process, as opposed to the outcome.
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A team member is considered competent and successful when:
1. the team member is either a RN or a LPN. 2. the team member is an expert in all areas of patient care. 3. the team member is pleasant and easy to work with. 4. the team member is expert in a skill desired by the team.
Every day a 70-year-old hospitalized woman read the newspaper. She expressed to the nurse that she was saddened after this activity. What is the probable reason that reading the newspaper was upsetting her?
a. She disliked the articles about the bad things happening locally and nationally. b. She disagrees with the political slant of the newspapers. c. Obituaries of her friends represent the loss of part of her past. d. Reading about recent military actions overseas was saddening.
A nurse is preparing for intershift report when an unlicensed assistive personnel (UAP) pulls an emergency call light in a client's room. Upon answering the light, the nurse finds a client who returned from surgery earlier in the day experiencing tachycardia and tachypnea. The client's blood pressure is 88/60 mm Hg. Which action should the nurse take first?
A. Call the health care provider B. Check the hourly urine output C. Check the IV site for infiltration D. Place the client in a modified Trendelenburg position
The nurse is providing care to a patient who is bedridden. To prevent fatigue, the nurse raises the height of the bed. The nurse understands that balance is maintained by raising the bed to
a. Prevent a shift in the nurse's base of support. b. Narrow the base of support. c. Allow the nurse to bring his or her feet close together. d. Shift the center of gravity further away from the base of support.