Appealing to emotions such as pity and fear will always result in the commission of
a fallacy.
Indicate whether the statement is true or false
F
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Which phrase best describes the communications planning process?
a. rigidly defined and structured b. rapidly changing in response to social and cultural shifts c. must be based on the ROPES approach d. fluid and dynamic yet requires structure and process
Coordinating apologies, helping parties create a logical rationale for change, and emphasizing the relative value of each party’s gains are tactics for mediators to ______.
A. return parties to storytelling B. help parties save face C. be low directive D. problem-solve
Supporting materials are always verbal, but never visual
Indicate whether the statement is true or false
According to research on leadership and seating arrangements, when seated at rectangular tables, task-oriented leaders choose to sit __________, while socioemotional leaders choose to sit __________
a. on the ends; at the corners b. in the middle of the long side; on the short ends c. on the short ends; in the middle of the long side d. at the corners; in the middle of the long side