The psychological patterns that govern the long-term behavior of employees are established in the first six ______ of employment.
Fill in the blank(s) with the appropriate word(s).
Answer: months
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Companies cannot enjoy high levels of customer retention without having high levels of customer satisfaction
Indicate whether the statement is true or false
Techniques for preparing effective sales messages include all of the following EXCEPT
a. presenting supporting evidence to satisfy the receiver's needs. b. making the requested action clear and simple. c. offering a guarantee or including an enclosure with product photos. d. requiring immediate response from the receiver.
Overhead costs are not directly related to production and cannot be traced to units of product like direct materials and direct labor can.
Answer the following statement true (T) or false (F)
The daily output required from an assembly line is 300 units. If the line operates 5 hours a day, what is the cycle time per unit?
a. 1 hour b. 4 minutes c. 1 minute d. 25 seconds