A working outline is usually completed before the speaker
a. narrows the topic.
b. begins major research.
c. develops the central idea.
d. identifies the specific purpose.
b
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What is the best advice for maintaining eye contact when speaking to a large audience?
A. Focus just above listeners' heads so as not to be intimidated by the size of the crowd. B. Divide listeners into three or four groups and shift your focus among them, corresponding to transitions. C. Do not worry about eye contact with a group that large; no one will really notice. D. Make eye contact only with the listeners who are close enough to notice.
When seeking to resolve group tensions, the dialectic approach recommends a _______ approach
a) compromise b) either/or c) both/and d) approach/avoidance e) task/maintenance
Which type of warning has been shown to produce greater resistance to persuasive messages?
a. a warning that a persuasive message is coming b. a warning that has an explicit threat message c. a warning that refutes the counter argument d. a warning that specifies the topic and position
. Journalists use ________ to make requests for information or assistance concerning stories they are covering, and PR practitioners and others can respond accordingly
a. blogs b. press releases c. PR databases d. All of the choices