Why should service technicians be familiar with company pricing policies?

What will be an ideal response?


The cost is the foremost question in the customer's mind and the service technician needs to be able to address the customer's concerns.

Trades & Technology

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____________ is the time an animal must be taken off a medication before slaughter

a. Detoxification c. Withdrawal period b. Immunization d. Quarantine period

Trades & Technology

If a radiator has a feed and a condensate return pipe, is the system a one- or two-pipe system?

What will be an ideal response?

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Technician A says high-side drivers control the ground side of the circuit. Technician B says high-side drivers may be capable of determining circuit faults. Who is correct?

A. Technician A only B. Technician B only C. Both Technician A and B D. Neither Technician A nor B

Trades & Technology

Which of the following components can easily be modified for use as a pilot shaft for installing clutch assemblies?

A. clutch fork shaft B. used transmission input shaft C. used axle stub D. transmission tailshaft

Trades & Technology