Most machines that feature dual wheels will use this to save the tires' sidewalls:
a. Sidewall cleaners
b. Sidewall covers
c. Rock ejectors
d. Mud flaps
C
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Feature-Benefit selling is a:
A. Management method B. Technique to present the work to be done and how it will help the customer C. Way to impress the customer with high level technical details D. Series of technical facts communicated directly to the customer by the technician
All of the following are barriers to effective delegation except
a. the manager may be too disorganized to delegate. b. the manager may be afraid of looking inferior to the subordinate. c. the subordinate may be unable to perform the job. d. the subordinate may be unwilling to accept the job. e. all of these are barriers to delegation.
A ____ disconnects power to the entire control circuit.
a. master switch b. centrifugal switch c. finish relay d. potential start relay
If an induced-draft gas burner produces a flame that is completely blue, or blue with tiny yellow tips, it is an
indicator of _____. a. incomplete combustion b. normal operation c. too much primary air d. too much secondary air