A listing of citations used in a document would be contained in:

A) a table of authorities.
B) a memorandum.
C) an opinion letter.
D) a case brief.


A

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_______________occurs when the speaker takes general information (premises) and draws a conclusion from that general information.

a. Inductive reasoning b. Causal reasoning c. Analogical reasoning d. Deductive reasoning

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Researching the target audience takes place during what phase of the writing process?

A) Planning B) Writing C) Completing D) Revising E) Distributing

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Laggards tend to be in a higher social class than consumers in other adopter categories

Indicate whether the statement is true or false

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Cecilia is a training and development manager who has been asked by a professor to speak to her class about careers in training. However, since she is currently conducting an important staff development program, her schedule is very busy and she must refuse the invitation. What would be the best way to end her message declining the request?

a. Again, I am very flattered by your request. b. I apologize that I am so busy right now, but perhaps next semester I can speak to your class. c. I'll call you if I have a change in schedule that would accommodate your timeframe. d. My training assistant, David Freel, has extensive experience and would enjoy speaking to your class. Please feel free to contact him at 469-8000.

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