The ratio that compares the financial investments a company puts into gaining and keeping customers to the financial return on those investments is referred to as

A. share of customer.
B. customer focus.
C. customer equity.
D. lifetime value.
E. dollar fill rate.


Answer: C

Business

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A) Regulation S-X B) The FASB Conceptual Framework C) Statements of Financial Accounting Standards D) none of these

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People deny messages that counter the order and meaning in their thoughts. This is called:

A. assimilation/contrast theory B. BCOS theory C. dissonance theory D. behavior modification E. reward/situation framework

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Transfer pricing is a simple issue

Indicate whether the statement is true or false

Business

A population has a standard deviation of 16. If a sample of size 64 is selected from this population, what is the probability that the sample mean will be within ±2 of the population mean?

A. 0.6826 B. 0.3413 C. -0.6826 D. Since the mean is not given, there is no answer to this question.

Business