Which of the following is a prerequisite to the selection process?
A. Exit interview
B. Appraisal
C. Employee orientation
D. Recruitment
Answer: D
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Because Sony has so many different product offerings in various types of electronics, management has found that it is helpful to use brands to keep track of products in each type. Thus, it has different brand names for its televisions, DVD players, and portable music players. Which company brand role does this example illustrate?
A. helping reassure the customer in the purchase decision B. offering legal protection for a product through trademark C. providing competitors with a benchmark against which to compete D. offering an effective and efficient methodology for categorizing products E. educating the customer about a product
A widespread example of using information technology to enhance customer service is the use of apps for mobile devices that enable consumers to deposit a check
Indicate whether the statement is true or false.
The specific cutoff points for each monetary value category depend on the type of purchases and products
a. True b. False
The licensing of real estate agents is an example of an area of federal regulation
Indicate whether the statement is true or false