____________________ serve as an official written record of the meeting.
Fill in the blank(s) with the appropriate word(s).
minutes
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Which of the following is true of unprofitable customers?
A) They produce a referral value that is over three times their customer lifetime value. B) They are loyal customers in waiting. C) They buy a lot from many companies and do not have a strong preference for one over the other. D) They have a low desire to repurchase but are unable to move easily to another company's product. E) They are a result of mismanaged customer selection.
A(n) ________ is a document filed by the original plaintiff to answer the defendant's cross-complaint.
A. rejoinder B. answer C. reply D. plea
Research shows the two key factors shaping the decision to purchase online are utility and trust.
Answer the following statement true (T) or false (F)
Chumley’s specialty wool sock business offers a generous credit policy to its customers and is hesitant to rush them to pay. Lately, he has experienced cash shortages even though sales are steady and costs are stable. Which of the following would you recommend he examine first?
a. His bank’s lock box policy b. His company’s economic order quantity c. Pledged accounts receivable d. The average collection period