According to Jack Gibb, all of the following kinds of communication increase defensiveness in the receiver except

A. self-disclosure.
B. evaluative.
C. indifference.
D. certainty.


Answer: A

Social Work & Human Services

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Which of the following groups remained poor and powerless between

1919 and 1929, despite the economic prosperity of the US? A. skilled union craftsmen B. middle-class workers C. unskilled immigrants D. children aged 10 to 15

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The practice of family therapy has generally preceded ___________; thereafter progress in the field typically proceeds in leapfrog fashion

a. politics b. theory c. technique d. science

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If members are critical of or reject the past behavior of another member, one way to build cohesiveness is to build empathy by ______.

a. exploring the fact that the individual was likely not responsible for their actions b. supporting members in overcoming their rejection of the behavior c. moving on from this conversation and focusing on things that members like about one another d. identifying factors that led to this behavior while also identifying strengths and positive actions

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In the context of discrimination, Robert Merton describes the _____ as a person who feels hostile to other groups but recognizes that law and social pressures are opposed to overt discrimination

A) ?prejudiced discriminator B) ?unprejudiced nondiscriminator C) unprejudiced discriminator D) ?prejudiced nondiscriminator

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