Describe the internal assessment method for estimating benefit magnitude.
What will be an ideal response?
Internal assessment involves the use of a firm’s own internal metrics (see Table 8.1) or other forms of the firm’s specific data as the basis for estimates. Use of this method requires that the organization has maintained historic records on previous information system projects. Internal assessment is best done when investment scopes are large and direct estimation and/or benchmarking suggests that benefits may not be dramatically higher or lower than costs (e.g., less than ± 30%). Internal assessment requires that the organization possess the capabilities to gather the data about their own processes necessary to support these analyses.
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