A counterproposal

a. is unnecessary if you have stated your refusal tactfully.
b. weakens your refusal by implying that you are not able to enforce your decision.
c. is an alternative to the action requested that helps preserve your future relationship with the receiver.
d. should precede the refusal.


C

Business

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Indicate whether the statement is true or false

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a. judicial statutes with the same force and effect of law as statutes passed by Congress b. rules that describe an agency's organization, method of operation, and internal practices c. statements that may only rephrase the language of a statute passed by Congress d. all of the other specific choices may be in that category e. none of the other choices

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Many organizations require the completion of a project close-out report upon completion of a project. These reports typically include which of the following?

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According to Dr. Ishikawa's philosophy, the ideal state of quality control occurs when inspection becomes necessary

a. True b. False Indicate whether the statement is true or false

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