To purchase cookware, music CDs, and exercise videos advertised on television, consumers are asked to call a toll-free telephone number. Viewers are instructed to have their credit cards handy when they call to place an order. This form of direct marketing is referred to as
A. the two-step approach.
B. the one-step approach.
C. outbound telemarketing.
D. video texting.
E. support marketing.
Answer: B
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In Big Bluff Heirlooms, a furniture manufacturing company, the arrival and departure times to and from work are specified to the minute, with time clocks used to control deviant behavior. It can be said that the company is high in
A. division of labor. B. work differentiation. C. decentralization. D. formalization. E. centralization.
In the decline phase, the company continues to enjoy positive operating cash flows but stops spending cash on investing activities and instead uses its cash for financing activities such as repaying lenders and returning excess cash to shareholders.
Answer the following statement true (T) or false (F)
Answer the following statements true (T) or false (F)
1.Performance appraisal is the process of identifying, measuring, managing, and developing the performance of the human resources in an organization. 2.In performance management, motivation is the willingness to achieve organizational objectives. 3.Behaviors identify the physical or psychological characteristics of a person. 4.Behaviorally anchored rating scale form is a performance appraisal method in which a manager keeps a written record of the positive and negative performance of employees throughout the performance period. 5.Critical incidents method is a process in which managers and employees jointly set objectives for the employees, periodically evaluate performance, and reward employees according to the results.
In most businesses today, ________ is the most important and highly used communication channel
Fill in the blank(s) with correct word