To improve our capacity for active listening, the author urges all of the following EXCEPT

A) paraphrase the speaker’s meaning.
B) express understanding of the speaker’s feelings.
C) ask questions.
D) punctuate from the speaker’s point of view.


Answer: D

Communication & Mass Media

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Some audience members have trouble listening to messages

delivered with low confidence, because their empathy for the speaker overrides their focus on the content. Indicate whether the statement is true or false

Communication & Mass Media

Deciding that the best program for a new fitness club would be one that is similar to two other popular fitness clubs in nearby towns would be an example ofreasoning from

a. example. b. sign. c. parallel case. d. causal relation.

Communication & Mass Media

Substitutes

ex: Task feedback Training & experience Professionalism Staff support Group cohesion Intrinsic satisfaction

Communication & Mass Media

Hitchcock's useofa combination zoom-track in opposingdirections in Vertigo has been widely"quoted"to elicitasenseoffear, anxiety, disorientation, orto emphasize an emotional reaction in allofthe followingEXCEPT:

a. Clockers b. Jaws c. Goodfellas d. Straw Dogs

Communication & Mass Media