Technician A says that brake pad thickness is the only check that needs to be performed. Technician B says that pads can wear unevenly. Which technician is correct?
A) Technician A only B) Technician B only
C) Both technicians A and B D) Neither technician A nor B
B
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A vehicle was towed into the service facility. The customer tells the service consultant that the brakes are broken. More questions reveal that the brake pedal goes to the floor, fluid was all over the ground, and they don’t seem to work. What is the best way to write this problem on the repair order?
A. Inspect brakes B. Customer claims: BRAKES DO NOT WORK - see service consultant C. Customer claims there is a brake problem D. Road test vehicle and confirm brake problem
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